Help Centre
How can we help?
Pick a topic below, or read the most common questions. Everything is explained in simple language.
Browse by topic
Buying animals
Search, contact sellers, and buy safely.
ReadSelling animals
Post an ad, add photos, and reach buyers.
ReadQurbani Hissa
Understand and book Qurbani shares.
ReadSafety & trust
Trade safely and avoid scams.
ReadCNIC verification
Why we verify and how to get your badge.
ReadAccount & ads
Manage your profile, ads and settings.
ReadFAQ
Common questions
How do I post an ad?
Tap Post Ad at the top of any page, choose what you are offering, add photos and details, and publish. It is free.
Is Qasvah free to use?
Yes. Browsing, posting ads and messaging are free. Optional paid features like ad boosts are available but never required.
How do I stay safe when buying or selling?
Meet in a public place, inspect the animal in person, and never pay before you meet. See our Safety tips page for the full checklist.
How do I contact a seller?
Open any ad and tap to message the seller inside the app. You can ask questions and agree a meeting without sharing your phone number.
Can't find your answer?
Message our support team — we reply in Urdu and English.